Customer Service

4.9 /5.0

(1128 Reviews)

Does Sureguard meet your expectations?

Not Available For Sale

This combination does not exist.

Terms and Conditions
30-day money-back guarantee
Shipping: 2-3 Business Days

Customer Service

It really is our focus

Thank you to all our customers who have left feedback.

You help us improve our service to you.

Man and woman laughing sitting on sofa with a beagle.

Sureguard Customer Reviews

Often you find organisations that are very happy to sell you a product but don't want to know you when something goes wrong with it. Not only have I found your company first class in terms of handling my sale orders but also first class in responding when I struck trouble. Full marks for your level of customer service. Please pass on my thanks to tom.
Margaret

We have been using Sureguard products for years. Never a hiccup. No disappointments - ever. Your website is on of the easiest to navigate I have come across too.
Kathy

As a fellow Australian manufacturer and subscriber to the Australian made campaign, I just wanted to congratulate your company on your website and online ordering efficiency. Today I ordered the possum electric barrier and I am hoping this works as well as your customer service!
Peter Sutton

All Reviews 25 / 1128 {'1': 0, '2': 2, '3': 11, '4': 63, '5': 1052}
Bar
Bar Pie Doughnut HorizontalBar
Reviewed by

K Snelling

Rating: 5 /5

0

0

All good, plus suggestion.

all good thanks, great service. Can I make a suggestion that you could also sell an auger drill bit. To assist people like me with hard clay soils, to drill a hole for repeller.
Read More
9 years ago

Reviewed by

C Reed

Rating: 5 /5

0

0

Less worry, safer dog.

We are very happy with our purchase and it has meant we can worry less about our neighbouring properties and the busy road as our dog is now safe in our yard. Thank you for your service and product. Very happy customer.
Read More
9 years ago

Reviewed by

K Peck

Rating: 5 /5

0

0

Poodle contained, great job.

Received it quickly and it is installed and doing a great job of keeping my mini poodle from digging under the fence and heading down the street! Thankyou, great service and product :))
Read More
9 years ago

Reviewed by

L Miller

Rating: 5 /5

0

0

Fantastic service, accurate product.

Fantastic service, product as described, Thank you so much!
Read More
9 years ago

Reviewed by

P Davison

Rating: 5 /5

0

0

Great service, will share.

Thanks,for the great service and quick response to sending my order,I will be sure to tell people about your organisation
Read More
9 years ago

Reviewed by

A Beess

Rating: 5 /5

0

0

Fantastic service, brilliant product.

Sorry, I meant to thank you earlier, absolutely fantastic service and brilliant product, I could not be happier !
Read More
9 years ago

Reviewed by

A Satoor

Rating: 5 /5

0

0

Fantastic products, great service.

Thank you so much. Fantastic products and service.
Read More
9 years ago

Reviewed by

B Munro

Rating: 5 /5

0

0

Very happy, excellent Brad.

Very happy. Excellent service from Brad as usual
Read More
9 years ago

Reviewed by

B Greenland

Rating: 5 /5

0

0

Expectations met, great assistance.

You met my expectations. Your assistance is excellent and the advice I receive is well thought out and based on sound rationale. Your energiser products I have purchased through Norco are very good and do the job well. And thank you for this email. It reflects the long term approach your company takes in product quality and customer service.
Read More
9 years ago

Reviewed by

W Noble

Rating: 5 /5

0

0

Three strong, needs tweak.

The energiser is great I have 3 now. The only improvement I would make is a more secure connection for the 2 wires from the energiser. Thanks again for the prompt service,
Read More
9 years ago

Reviewed by

T Crooks

Rating: 5 /5

0

0

Extremely happy, great service.

I am extremely happy with the service you have given to me just not with this particular order but I have spoken to you on 2 other occasions where you were most helpful with your advice. Is order came in no time at all and I have placed all the detectors in their position. I will install the batteries I thought on the 1st of October then replace them at that date each year. At present we do not fear snake visits as I send this email the temperature is minus 3 and during the night it dropped to minus 6. gain thank you for you service and as I said earlier I am extremely satisfied with your company.
Read More
9 years ago

Reviewed by

A FRY

Rating: 5 /5

0

0

Wonderful customer service!

Wonderful customer service!
Read More
9 years ago

Reviewed by

D Grelle

Rating: 5 /5

0

0

Pigs behave, I'm happy.

very happy with service and the product , the pigs are behaving beautifully now . Good simple units , very happy
Read More
9 years ago

Reviewed by

C Kiettipipat

Rating: 5 /5

0

0

Dogs stopped, chickens unstoppable.

Dogs stopped, chickens unstoppable.
Read More
9 years ago

Reviewed by

F Appleton

Rating: 5 /5

0

0

Two units, both excellent.

I now have two Ping String units and are very pleased with their operation Also I have found Sureguard an excellent company to deal with, both in sales and service department
Read More
9 years ago

Reviewed by

C A Nickson

Rating: 5 /5

0

0

Exceptional service, quick delivery.

Thank you. Your service was exceptional and the products arrived quickly and safely. Thank you
Read More
9 years ago

Reviewed by

A Heilbronn

Rating: 5 /5

0

0

Horse stays put now.

We are extremely happy with our purchase so far, fast and friendly service with what I believe is a high quality solar system pack that hasn't let me down yet, the horse hasn't gotten out at all which for us is very important being on a flood effected property with minimal safe paddock room.
Read More
9 years ago

Reviewed by

H French

Rating: 5 /5

0

0

12 years, still happy.

My units arrived yesterday and are in great condition. We have used your products for about 12 years and have been very happy with them. I believe we have ordered about 4 times. Thanks for great service and great product!
Read More
9 years ago

Reviewed by

H French

Rating: 5 /5

0

0

Always happy, always returning.

Always happy with product and service!
Read More
9 years ago

Reviewed by

C Dussart

Rating: 5 /5

0

0

Excellent and prompt!

Excellent service and promptness!
Read More
9 years ago

Reviewed by

R Payne

Rating: 5 /5

0

0

Always very happy.

As always, very happy with service.
Read More
9 years ago

Reviewed by

H French

Rating: 5 /5

0

0

11 years, still great!

Your service and product is always great! Have been using your products for about 11 years with great success.
Read More
9 years ago

Reviewed by

B & M Smith

Rating: 5 /5

0

0

Fantastic phone service.

Received a phone call which was fantastic service.
Read More
9 years ago

Reviewed by

Sureguard - Manager

Rating: 5 /5

0

0

test title

test message
Read More
9 years ago

Reviewed by

Barb Newman

Rating: 5 /5

0

0

Fast delivery

Delivered within a week. Amazing service.
Read More
9 years ago